About this Privacy Policy
C
2Call is a communications service provided at
www.C2Call.com,
www.friendcaller.com and its directly associated domains, applets and widgets. The use of this website and its related software, upgrades or updates and all related services and special offers provided by C
2Call Pte. Ltd. are subject to the hereunder provisions of this Privacy Policy. This Privacy Policy explains what information of yours will be collected by C
2Call and how such information will be used. By using or accessing C
2Call, you are accepting the practices described in this Privacy Policy.
C
2Call cares deeply about online privacy. If you have any questions concerning this privacy policy, please contact us in writing by visiting our
Support site. As described below, some of your personal information is disclosed to third parties and used by C
2Call. By accepting the License Agreement, you consent to C
2Call use and disclosure of your personally identifiable information in accordance with the terms set forth herein.
Information Collection and Use by C2Call
When you visit C
2Call you provide us with two types of information: personal information you knowingly choose to disclose that is collected by us, and Service use information collected by us as you interact with our Service.
When you register with C
2Call, you provide us with certain personal information, such as your name, your email address, your telephone number, language and any other personal or preference information that you provide to us. C
2Call collects user submitted information to provide the Service, authenticate users, and send notifications relating to the Service. By providing C
2Call your email address you consent to our using the email address to send you C
2Call -related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your email address to send you other messages, such as updates, user communications, newsletters, changes to features of the Service, or C
2Call offers. If you do not want to receive certain email or text messages, you may opt out by visiting our
Support site. Opting out may prevent you from receiving valuable messages regarding updates, improvements, offers, or communications from other users. C
2Call reserves the right to send you notices about your account even if you opt out of all voluntary email notifications.
When you use C
2Call, we collect your browser type and IP address. This information is gathered for all C
2Call visitors. In addition, we store certain information from your browser using "cookies". A cookie is a piece of text stored on the user's computer tied to information about the user. We use session ID cookies to confirm that users are logged in. These cookies terminate once the user closes the browser. By default, we use a persistent cookie that stores your login ID (but not your password), email address and phone number to make it easier for you to use the Service. You can remove, block or delete this cookie using the settings in your browser if you want to disable this convenient feature. Some features of the Service may not function properly if the ability to accept cookies is disabled.
C
2Call provides all members with a call links, buttons and widgets containing a contact information that is publicly viewable by default. C
2Call displays certain information, including your picture, picture thumbnail, country, language, names on these in order to facilitate user interaction. You may control and change the information displayed on your Contact page from your Account page. Note that your private phone number and email address is hidden from other users by default. To facilitate searching and finding interesting content on the Service, C
2Call may allow users to search for other members using this information. Your your picture, picture thumbnail, country, language, names may be available in search results and those limited pieces of information may be made available to third party search engines.
C
2Call will not share your personally identifiable information with others except in limited circumstances where we believe such sharing is reasonably necessary to offer the Service, legally required or, permitted by you. For example, we may provide information to service providers to help us bring you the services we offer. Specifically, we may use third parties to facilitate our business, such as to host the Service at a co-location facility for servers, to send out email updates about C
2Call, to remove repetitive information from our user lists, to process payments for products or services, or to provide search results or links (including sponsored links). In connection with these offerings and business operations, our service providers may have access to your personal information for use for a limited time. Where we utilize third parties for the processing of any personal information, we implement reasonable contractual and technical protections limiting the use of that information to the C
2Call-specified purposes. We may store personal information in locations outside the direct control of C
2Call (for instance, on servers or databases co-located with hosting providers).
We save the information gathered through your use of the Service. We collect this information so that we can provide you our services and offer personalized features. In most cases, we retain it so that, for instance, you can return to view prior communications or easily see your friend list. When you update information, we usually keep a backup copy of the prior version for a reasonable period of time to enable reversion to the prior version of that information.
Invitations and Other Communications to Non-members
C2Call members can invite other people to join the service by sending invitation emails via our automated invitation system. C2Call stores the email addresses that members provide so that the respondents may be added to the contacts list of the member sending the invitations, and also to send reminders of the invitations. C2Call does not sell these email addresses or use them to send any other communication besides invitations and invitation reminders. Recipients of invitations from C2Call may contact C2Call to request that no more invitations be sent to them from a particular member or from all members.
C2Call members may also store contact information of people they know in their internal C2Call address book and may also choose to send invitations and other communications to those addresses.
Your Communications on C2Call
You may use C2Call to initiate or receive phone calls, email, IM, text or SMS messages which are partly or fully handled via C2Call or service providers. Any information which you may communicate during such interactions, including any personal information, may be handled by C2Call telecommunications or messaging partners and shall not be deemed private. C2Call cannot guarantee the security of information that you disclose or communicate in such phone calls and you do so at your own risk. C2Call discloses your telephone number to its telecommunications or messaging partners in order to provide the Service.
C2Call automatically creates archives of your messages and call history on the Service. To the extent not otherwise required by law, we will purge your archives after a reasonable period of time.
Non-Personally Identifiable Information
C2Call logs non-personally identifiable information such as IP address, time zone, profile information, aggregate user data, and browser type, from users and visitors to the site. Such data are used to manage the website, track usage and improve the website services. This non-personally identifiable information may be shared with third parties to provide more relevant services and advertisements to users. User IP addresses are also recorded for security and monitoring purposes.
Links
C2Call may contain links to other sites. C2Call is not responsible for the privacy policies and/or practices on other sites. When following a link to another site from C2Call, you should read the privacy policy stated on that site. Our Privacy Policy only governs information collected on C2Call.
Public Postings
Please be aware that whenever you voluntarily post or communicate information in public areas of the C2Call Service, that information can be accessed and stored by the public, and may in turn be used by those people to send you unsolicited communications.
Correcting/Updating or Removing Information
C
2Call members may modify or update their personal account information at any time by logging into their account and accessing the Account page. You can also review, correct or request the removal of the information about you that C
2Call keeps on file by contacting us via our
Support site. Removed information may persist in backup copies for a reasonable period of time but will not be generally available to members of C
2Call.
Where you make use of the communication features of the Service to share information with others on C
2Call, however, (e.g., sending a text message to another user) you generally cannot remove such communications.
Third Party Advertising
Advertisements appearing in connection with our Service may be delivered to users by C2Call or one of our advertising partners. Our advertising partners may set cookies. These cookies allow the ad server to recognize your computer each time the server sends you an online advertisement. In this way, ad servers may compile information about where you, or others who are using your computer, saw their advertisements and determine which ads are clicked on. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you. This privacy statement covers the use of cookies by C2Call and does not cover the use of cookies by any advertisers.
Security
C
2Call member accounts are secured by member-created passwords. C
2Call takes reasonable precautions to insure that member account information is kept private and to protect member information that is stored within our database. We restrict access to member information to those employees who need access to perform their job functions, such as our customer service personnel and technical staff. Please note that we cannot guarantee the security of member account information or any other information you transmit to C
2Call and you do so at your own risk. Unauthorized entry or use, hardware or software failure, breach of any of our physical, technical, or managerial safeguards, and other factors may compromise the security of member information at any time. For any additional information about the security measures we use on C
2Call, please contact us in writing by visiting our
Support site.
Sharing and Disclosure of Information C2Call Collects
Except as otherwise described in this Privacy Policy, we will not disclose personal information to any third party unless we believe that disclosure is necessary: (1) to conform to legal requirements or to respond to a subpoena, search warrant or other legal process received by C2Call, whether or not a response is required by applicable law; (2) to enforce the C2Call Terms of Use Agreement or to protect our rights; or (3) to protect the safety or rights of members of the public or users of the Service. C2Call reserves the right to transfer personal information to a successor in interest that acquires rights to that information as a result of the sale of C2Call or substantially all of its assets to that successor in interest. We may also transfer such information in the course of corporate divestitures, mergers, or dissolution.
Children's Privacy
Protecting the privacy of young children is especially important. For that reason, C
2Call does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 is allowed to provide any personal information to or on C
2Call. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us via our
Support site.
Notification Procedures
It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through conspicuous posting of such notice on our website, as determined by C2Call in its sole discretion. We reserve the right to determine the form and means of providing notifications to you, provided that you may opt out of certain means of notification as described in this Privacy Policy. In the event that personal information is compromised as a result of a breach of security, C2Call will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, or as otherwise required by applicable law.
Changes in Our Privacy Policy
From time to time we may make changes to our privacy policy. If we make changes, we will notify you in this Privacy Policy of what the changes are so users will always be aware of what information we collect, how we use it, and when we may disclose it. Changes to the Privacy Policy are effective when they are posted on this page.
Contacting C2Call
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, please contact us by visiting our
Support site or writing us at C
2Call Pte Ltd, #03-09, 451 Joo Chiat Road
427664 Singapore.
Subordination to the Terms Of Use Agreement
This Privacy Policy is incorporated into and subject to the terms and conditions of the C2Call Terms Of Use Agreement as an integral part thereof; in case of a contradiction between any provision of the Terms Of Use Agreement and the content of this document, the provisions of the Terms Of Use Agreement shall prevail.
Last update: March 7, 2008